Managed IT Services
Your whole IT department — one remote team, one predictable fee.
Most SMEs can’t justify a full-time IT hire, so problems pile up until something breaks. We become your IT department: a remote helpdesk your team can actually reach, proactive monitoring that fixes issues before you notice them, and senior advice when you make technology decisions.
What's included
Remote helpdesk
Fast, friendly support via WhatsApp, email or call — in Cantonese or English.
Proactive monitoring
Your devices, servers and services watched continuously; most issues fixed before you feel them.
Patch & update management
Security updates and software patches handled on schedule, remotely.
Backup & recovery
Automated backups, tested restores, and a plan for the worst day.
IT consulting
A senior engineer in your corner for purchases, vendors and technology decisions.
How we work
Onboard
We document your environment and set up monitoring and support channels.
Stabilise
Clear the backlog of nagging issues in the first month.
Maintain
Ongoing helpdesk, monitoring, patching and backups under one monthly fee.
Advise
Quarterly reviews: what’s working, what’s at risk, what to plan for next.
Ideal for
Let's talk about your business
Message us on WhatsApp and we’ll reply within 24 hours — or start with a 90-min 1-on-1 consultation (HK$1,800).